Right of Withdrawal & Returns

Consumers are generally entitled to a statutory right of withdrawal when entering into a distance contract.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier indicated by you, take possession of the goods; or, if you ordered multiple goods in a single order that are delivered separately, from the day on which you, or a third party other than the carrier indicated by you, take possession of the last item.

To exercise your right of withdrawal, you must inform us

BERLIN VINTAGE CORNER

Monika Pladwig

Elisabethkirchstraße 1

10115 Berlin

Germany

Email: hello@berlinvintagecorner.de

Phone: +49 163 7077224

by means of a clear statement (for example, a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Free returns

Returns are free of charge. To arrange a return, simply email us at hello@berlinvintagecorner.de and we will send you a prepaid return label. Please return items in the same condition in which you received them.

Important note

The statutory right of withdrawal applies only to distance contracts, in particular to orders placed through our online shop. There is no statutory right of withdrawal for purchases made directly in our store.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and send it back to us.)

To:

BERLIN VINTAGE CORNER

Monika Pladwig

Elisabethkirchstraße 1

10115 Berlin

Germany

Email: hello@berlinvintagecorner.de

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

__________________________________________________

Ordered on: __________________

Received on: __________________

Name of consumer(s): __________________________________________________

Address of consumer(s): __________________________________________________

Signature of consumer(s) (only if this form is notified on paper): __________________________________________________

Date: __________________